Help and Guide

At MiniExpress.lk, we provide step-by-step guidance so you can shop with confidence and ease.

Help & Guide Overview

At MiniExpress.lk, our Help & Guide section is here to make your shopping experience simple and stress-free.

Account Management

Create an account, update details, and manage settings easily.

Browsing Products

Use search & filters to find exactly what you want.

Placing an Order

Add items to cart, checkout securely, and confirm order.

Payment Methods

Credit/Debit cards, bank transfer, and more methods available

FAQs

Account Management

How to create an account: To shop at MiniExpress.lk, you need to create an account. Simply click on the “Sign Up” button and fill in your details to get started.

How to update your account: You can easily update your personal details, shipping address, and payment methods from your account settings.

Browsing Products

How to search for products: Use the search bar at the top of the page to find products by name, category, or brand. You can also browse through our product categories listed on the homepage.

Product filters: Use filters like price range, brand, rating, and more to narrow down your search and find exactly what you need.

Placing an Order

How to add items to your cart: Simply click on the product you want to purchase, select the quantity and options, and then click “Add to Cart.”

Checking out: When you’re ready to complete your purchase, go to your cart, review your items, and proceed to checkout. Enter your shipping details and select a payment method to finalize your order.

Payment Methods

We accept multiple payment methods, including credit/debit cards, bank transfers, and mobile payments.

PayHere Integration: You can also pay securely via PayHere, Sri Lanka’s trusted online payment gateway.

Shipping & Delivery

Shipping options: We offer delivery across Sri Lanka with various shipping options to suit your needs. Delivery times may vary based on your location.

Tracking your order: Once your order has been dispatched, you’ll receive a tracking number to monitor its progress.

Returns & Refunds

How to return an item: If you’re not satisfied with your purchase, you can initiate a return within our return policy period. Please refer to our “Return & Exchange” section for more details.

Refund process: Refunds are processed once the returned item is received and inspected.

Customer Support

Thank you for shopping with MiniExpress.lk – we’re committed to providing you with the best online shopping experience!Contact us: If you need further assistance, please don’t hesitate to reach out to our customer support team via email or the contact form on our website. We’re here to help!

FAQs: For answers to common questions, visit our Frequently Asked Questions (FAQ) page.

Thank you for shopping with MiniExpress.lk – we’re committed to providing you with the best online shopping experience!

Need a Help?

  • +94 76 654 0775
  • Email: miniexpress.lk@hotmail.com

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Online store of household appliances and electronics

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