Privacy Policy

Your privacy matters to us — we safeguard your data while ensuring a smooth shopping experience.

Introduction

At Miniexpress.lk, we value your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, store, and safeguard your data in compliance with applicable laws. By using our website or services, you acknowledge and agree to the terms outlined in this policy. If you do not agree, please refrain from using our services.

Scope of this Policy

This privacy policy applies to all users of our website, including visitors who browse our content and customers who register, make purchases, or interact with our services. We aim to ensure transparency about how your data is handled, no matter how you engage with us.

Privacy Policy

Personal Information We Collect

We collect personal information to provide and improve our services. This includes data automatically collected from your browser, such as your IP address and browsing patterns, as well as information you provide during registration or while using our services, including your name, email, phone number, address, username, password, and financial details for processing payments. Additionally, we may collect voluntary information through surveys, promotions, or feedback forms. Excluded from this are anonymized data, non-personal statistical information, and publicly shared details such as blog comments or forum posts.

Cookies and Tracking Technologies

Cookies and other tracking technologies are used to enhance your experience on our site. These tools help us personalize your interactions, analyze site performance, and improve functionality. You can manage your cookie preferences through your browser settings. However, disabling cookies may limit certain features of the website.

Purpose of Data Collection

We use the information we collect to process orders, facilitate transactions, provide customer support, and send updates or promotional offers with your consent. Your data may also be used to fulfill legal or regulatory requirements. We process this data based on your consent, the necessity to perform a contract (such as processing an order), or compliance with legal obligations.

Sharing of Information

Your personal information may be shared with trusted service providers, affiliates, or partners to support our operations, such as payment processing and fraud prevention. We may also disclose information to legal authorities when required. Rest assured, we will never sell, trade, or rent your personal information to third parties.

Data Security

We prioritize the security of your personal information and implement robust measures such as encrypted servers, restricted access to authorized personnel, and regular security audits to safeguard your data. While we strive to provide maximum protection, no digital system is completely secure, and we cannot guarantee absolute safety.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once this period ends, we securely delete or anonymize your data. If your data is transferred outside your country, we ensure that appropriate safeguards are in place to comply with applicable data protection laws.

Your Rights

You have the right to access, correct, or delete your personal information, as well as withdraw consent for specific uses. You can update your data through your account settings or by contacting us directly. To request changes or for further assistance, email us at privacy@miniexpress.lk.

Policy Updates

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on our website, and significant changes will be communicated via email. Your continued use of our services after changes are made signifies acceptance of the updated policy.

Third-Party Links

Miniexpress.lk is not responsible for the privacy practices of external websites linked to our platform. We encourage users to review the privacy policies of third-party sites before engaging with them.

Contact Us

For inquiries about this privacy policy or concerns regarding your data, please contact us at privacy@miniexpress.lk.

Need a Help?

  • +94 76 654 0775
  • Email: miniexpress.lk@hotmail.com

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Online store of household appliances and electronics

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